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Custom software for operations teams

No company should run on someone remembering.

The renewal. The obligation. The inspection due Friday. They live in one person's head, one shared sheet, and one calendar reminder nobody else can see — until the week they don't. We replace that with software that handles it quietly, and speaks up only when something genuinely needs a person.

How we go about it

You will see it working long before you have paid for all of it.

Three things you can count on from the first conversation.

  1. 01

    You see real software in weeks

    Not a slide deck and not a clickable mockup — a running system you can put in front of the people who will use it, early enough that their reaction still changes what gets built.

  2. 02

    It fits the way you already work

    We start from the process you run today, including the workaround everyone knows about. Your team should recognise the software, not have to be retrained into it.

  3. 03

    You know the price before we start

    A fixed number, set against what the manual way already costs you in hours and mistakes. No open-ended hourly meter, no scope conversation halfway through.

What that turns into

Five kinds of work that shouldn't need a person.

Pick one to see the shape of the software that replaces it.

01

Certification renewals

TodayA spreadsheet of expiry dates someone checks on Mondays.

AfterEvery certificate tracked from the day it is issued, with the right person warned in time to act.

Certifications42 tracked
  • Forklift licence · M. NowakExpires in 6 days
  • First aid · A. KowalskaRenewed
  • Working at height · P. ZielińskiExpires in 31 days
  • Electrical SEP · T. WójcikOverdue
Illustrative interface — what we would build for this workflow, not a delivered client system.
02

Contract obligations

TodayCommitments buried in PDFs nobody re-reads after signing.

AfterEach obligation surfaced with its deadline and owner, so renewal dates stop arriving as surprises.

Obligations18 open
  • Notice of renewal · Contract 2024/11Due in 14 days
  • Quarterly service reportSubmitted
  • Insurance certificate on fileMissing
  • Price review windowOpens in 60 days
Illustrative interface — what we would build for this workflow, not a delivered client system.
03

Equipment checkout

TodayA shared sheet, a WhatsApp thread, and a lot of trust.

AfterYou always know what is out, with whom, and when it is due back.

Equipment7 out
  • Thermal camera #04 · K. LewandowskiOverdue 3 days
  • Laser level #11 · site BOut, due Friday
  • Generator #02Available
  • Torque wrench set #09In service
Illustrative interface — what we would build for this workflow, not a delivered client system.
04

Audits and inspections

TodayPaper forms retyped into a system days later.

AfterCaptured once on site, complete before anyone leaves, reportable the same afternoon.

Site inspection · Hall 314 of 16 checks
  • Emergency exits unobstructedPass
  • Extinguisher pressurePass
  • Guard rail, east platformFail · photo
  • Supervisor signatureAwaiting
Illustrative interface — what we would build for this workflow, not a delivered client system.
05

Client document intake

TodayChasing attachments across email until the file is complete.

AfterClients upload to one place, get chased automatically, and you see what is still missing.

Intake · Meridian Ltd5 of 7 received
  • Certificate of incorporationReceived
  • Proof of addressReceived
  • Signed engagement letterChased twice
  • Beneficial owner IDNot started
Illustrative interface — what we would build for this workflow, not a delivered client system.

Something else? These are patterns, not a catalogue. If your version of this runs on a spreadsheet and a person who remembers, it is probably the same problem.

Tell us about it

What it's costing you

What is doing this by hand actually costing you?

Rough numbers, adjusted to your situation. Time spent on the process, by everyone who touches it, at what that time is worth.

6h
2
$40

Fully loaded cost, not salary — most teams underestimate this.

Per year

$24,960

$480 a week, spent on a process that could run itself.

See what fixing this would cost

Built to be trusted with real work

It has to still be running on a Tuesday in eighteen months.

Software that replaces a manual process only earns its price if it keeps working when nobody is watching it. That means the unglamorous parts — load testing, rate limiting, error monitoring, release discipline — are part of the build, not an afterthought.

iOS
production build, App Store submission pending
4
layers delivered in-house — client, API, data, infrastructure
k6
full-session load test before infra changes ship
0
handoffs between design, build and operations

Working with us

Answers in hours, not sprints.

You talk directly to the people responsible for the code. No account manager relaying your process to a delivery team you never meet, and no handover to juniors once the contract is signed — which is why decisions happen the same day you raise them.

About Unicorn Code

Tell us what you do by hand.

Describe the spreadsheet, the inbox, the process. We will tell you plainly whether there is a product in it — and if there isn't, we will say that too.

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